Privacy Policy
1. Purpose of Information Collection
- Fulfill customer requests for products and services, record order information to meet customer requirements
- Contact customers for business development purposes
- Contact customers for marketing purposes: surveys, promotional updates organized by K&M Solutions
- Notify customers about our company; provide fastest support for complaints and feedback
- Comply with current legal regulations
2. Scope of Information Collection
- To access our website and use services, customers will be required to provide personal information including: Full name, Email, Phone number, Company name, Business sector and additional information if applicable
- When contacting us through website forms, we will save information to contact customers
3. Scope of Information Use
We commit not to use customer information for purposes that do not benefit customers. We commit not to sell or exchange confidential customer information to any third party. However, in the following special cases, we may share customer information reasonably:
- With customer consent
- To protect the rights of the company and partners under Vietnamese law
- At the request of government agencies when consistent with Vietnamese law
- When necessary, we will notify before information is shared. Customers have the right to decide whether to agree or not
4. Information Storage Duration
We will store personal information provided by customers on internal systems during service provision, until the collection purpose is completed, or when customers request cancellation of provided information.
5. Persons or Organizations with Access to Information
We do not share customer personal information with companies, organizations or individuals outside K&M Solutions in accordance with legal regulations. In case of system attacks leading to data loss, K&M Solutions will report to authorities and notify customers.
6. Information Collection and Management Unit
- Company: K&M Solutions
- Address: Thang Long Tower - 33 Mac Thai To, Cau Giay, Hanoi
- Email: [email protected]
- Phone: 0983740414
7. Means to Access and Edit Personal Data
Customers can exercise their rights to access and edit personal data by contacting us through the methods published on our website.
8. Complaint Reception and Resolution Mechanism
For any questions or feedback regarding our privacy policy or misuse of personal information, please contact us via email [email protected] or phone 0983740414.