Shipping & Delivery

1. Service Delivery Format

K&M Solutions provides AI solutions as digital services (SaaS - Software as a Service). All products are delivered online via the internet.

2. Delivery Process

• Step 1: Customer consultation and solution matching
• Step 2: Contract signing and payment
• Step 3: System deployment and configuration
• Step 4: Account handover and user training
• Step 5: Acceptance and go-live

3. Deployment Timeline

• Standard services: 1-3 business days
• Custom services: 7-30 business days depending on scale
• Specific timelines are agreed upon in the contract

4. Delivery Method

As digital services, delivery is fully online:

• Access granted via registered email
• API integration into customer systems
• Online documentation provided

5. Post-delivery Support

• Technical support via email: [email protected]
• Phone support: 0983740414
• Support hours: Mon-Fri (8:00-17:30), Sat (8:00-12:00)